The Connection Question

“How did I do?”

or

Did I connect?”

Which question do you more commonly ask yourself after you speak, teach, lead a meeting, talk to your staff? 

A good leader is always evaluating… always seeking feedback to improve.

But those two questions above nuance a distinction that is critical in our motives for seeking feedback.

The first question is about you.

The second question is about them.

Just this past Sunday, I was hosting the services at one of our campuses.  This was the first time I hosted at this campus and I was very attentive to my “performance” (I use quotes because I don’t love that word but it’s accurate for the context).  My first reaction was to get feedback on how I “did”.  Did I do okay?  Did I say all the right things?  Did I cover the correct content?

For the first few moments the stream of thought was all about me and how I performed.

And then… conviction.   My questions were all wrong.  Yes, I needed to evaluate my performance but my evaluation needed to be about how I impacted those I was communicating with.  Did I connect with them?  Did they feel heard and understood?  Did they receive good information?  Were they inspired?  Did I help them see a glimpse of Jesus today?

Is the connection question your first thought when evaluating yourself as a communicator? 

 

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One comment

  • Leah Carreon May 28, 2014  

    This is great stuff Jenni! Such a huge shift in mindset when I start asking how did I connect vs how did I do? My performance nature wants to know how I did so much more than how did it effect others. Thanks for the thought provoking and challenging question today.